Shipping & Returns Page

Shipping
All Krissy's Candle Co. products are carefully packaged and shipped from our studio.

Processing Time

Orders are processed within 2-4 business days.

Shipping Time

Delivery typically takes 3-7 business days depending on the carrier and location.

Once your order ships, you will recieve an email confirmation with tracking information.

Returns & Damaged Items

We want you to love your purchase.
Because our candles are handmade , we do not accept returns or exchanges. 

However, if your order arrives damaged or incorrect, please contact us within 48 hours of delivery with a photo of the item and packaging.

We will gladly send a replacement or store credit when appropriate.

Contact: 
support [email protected]